FAQ’s

Q: What do I do if a video isn't playing?

A: Make sure you have Flash player installed, first of all. If it's still not working it could be a problem with your browser or computer or it could be a bug on our side. If you think it's us please let us know and we'll try to get it fixed.

Q: Im outside of the UK, and get and error. Why aren't the videos playing?

A: For now, Film24 VOD is a U.K. service only.

Q: The website is not working properly, what do I do?

A: As we're in beta phase there are still issues we're ironing out. Please do point out anything that looks a bit wrong and we'll make sure it's being fixed by our development team.

Q: Ooh I loved that film, when is it on again?

A: Take a look at our schedule online but if you can't find what you're looking for or have any other scheduling queries please email info@film24.com and someone will get back to you.

Q: I'm registered but now there's nowhere to log in. Why?

A: Thanks for registering and we haven't forgotten you. When we revamped the site, we took off the register and log in buttons just for the time being while we ironed out the rest of the site. You won't have to register in again and you will still get the benefits of being a Film24 registered user

Q: I have a suggestion for how you could improve your site, do you want to hear it?

A: Sure! We're still developing Film24.com to make it perfect and we want to hear from you. seeing as you're the ones who use it, to make it as great as possible.

Q: Film24 sounds like a fun place to work, can I come and work with you?

A: We'll always advertise vacancies online but feel free to send over your CV speculatively to careers@film24.com. If you're a student in full time education who would like to do work experience at Film24 please email over your CV, a covering letter, and your availability to careers@film24.com. We do get a lot of requests but we'll try and accommodate you in the calendar if at all possible.

Q: I'd like to write reviews for you. Are you interested?

A: Get in touch with our editor. Send us some examples of your writing in the style of Film24 and let us know what you'd be interested in covering and we'll give you a shout if we think you'd fit into the virtual Film24 writing team.

If that doesn't answer your question feel free to give drop us a line on the emails above. For website related enquiries email editor@film24.com and for any other channel inquiries email info@film24.com and we'll try and get back to you as soon as we can.